Legal
Privacy Policy
We design privacy-first experiences and aim to keep data collection minimal.
Summary
ThalaAI builds privacy-first products. We collect only the data needed to operate our services, improve product quality, and maintain security. If a product uses sensitive device data (such as wellness signals), we clearly disclose what is used and why.
What information we may collect
- Contact information (name, email) if you choose to contact us.
- Basic usage/diagnostics (e.g., crash logs, performance metrics) to improve reliability and fix bugs.
- Device and app info (e.g., device type, OS version) for compatibility and support.
Wellness data and Apple Health (HealthKit)
Some ThalaAI products (for example, Pulsio) may request permission to read wellness data from Apple Health (HealthKit), such as Heart Rate and Heart Rate Variability (SDNN), to provide wellness insights.
- We use this information to generate wellness insights and trends inside the app.
- We do not use Health data to provide medical diagnosis or treatment.
- Health permissions can be changed at any time in your device settings.
How we use information
- Provide and operate product functionality.
- Improve performance, reliability, and user experience.
- Provide support and respond to inquiries.
- Protect against fraud, abuse, and security incidents.
Data sharing
We do not sell your personal information. We may share limited data only in these cases:
- Service providers (e.g., hosting/analytics) strictly to operate the service, under appropriate safeguards.
- Legal compliance if required by law or valid legal process.
- Security to investigate and prevent abuse or protect users and the public.
Data retention
We retain information only as long as needed for the purposes described above, unless a longer retention period is required by law. Retention periods may vary by product and data type.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure, but we design products with security-first defaults and minimize data where possible.
Children’s privacy
ThalaAI products are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will update the “Last updated” date above.
Contact
Questions? Contact us at thalaaillc@gmail.com.